Privacy Policy

Ranvel Tour Plus Service Ltd. - Privacy Policy

This Privacy Policy outlines how Ranvel Tour Plus Service Ltd. ("we," "us," or "our") collects, uses, discloses, and protects your personal information when you use our services, visit our website, or make purchases through our platform. We are committed to safeguarding your privacy and maintaining the confidentiality and security of your personal information.

By using our services or accessing our website, you consent to the practices described in this Privacy Policy.

1. Information We Collect

We may collect various types of information, including:

a. Personal Information: This includes your name, contact information (email address, phone number), and billing information when making a purchase.

b. Booking Information: Information related to the tour packages and event tickets you purchase, including travel itineraries, event details, and reservation information.

c. Device and Usage Information: We collect information about your device and how you use our website. This may include your IP address, browser type, operating system, and browsing history.

d. Cookies and Tracking Technologies: We use cookies and similar tracking technologies to enhance your user experience on our website.

2. How We Use Your Information

We use your information for the following purposes:

a. Providing Services: To fulfill your bookings and provide you with tour packages, event tickets, and related services.

b. Communication: To respond to your inquiries, provide customer support, and send transactional emails related to your bookings.

c. Marketing: To send you promotional offers, newsletters, and updates about our services, with your consent.

d. Website Improvements: To enhance our website and user experience, analyze user trends, and optimize our content.

3. Information Sharing

We may share your information with:

a. Service Providers: Third-party service providers who assist us in delivering our services, such as payment processors and email service providers.

b. Legal Compliance: To comply with legal obligations, such as responding to legal requests, preventing fraud, and ensuring the security of our website and services.

c. Business Transfers: In the event of a merger, acquisition, or sale of all or part of our assets, your information may be transferred to the acquiring entity.

4. Your Choices

a. Access and Correction: You may access, correct, or update your personal information through your account on our website.

b. Marketing Preferences: You can opt out of receiving marketing communications by following the unsubscribe instructions in the emails we send or by contacting us.

5. Security

We take reasonable measures to protect your personal information, both online and offline, from unauthorized access, disclosure, alteration, and destruction.

6. Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect information from children.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these websites, and we encourage you to review their privacy policies.

8. Changes to this Privacy Policy

We reserve the right to modify this Privacy Policy at any time. We will notify you of significant changes by posting a prominent notice on our website or through other means. Your continued use of our services after such modifications signifies your acceptance of the revised Privacy Policy.

9. Contact Information

If you have any questions or concerns about this Privacy Policy or the handling of your personal information, please contact us at info@thaifestticket.com.

This Privacy Policy is effective as of [Date] and supersedes any previous versions.

Last Updated: 1 November 2023i

Ranvel Tour Plus Service Ltd.